HUCKSTER Terms & Conditions

Reservations

Your booking is only confirmed once you and your group purchased the tickets.

Your table will be booked only for the duration of your time slot. It is not possible to extend the table reservation on Saturdays, unless purchasing two set of tickets per person (must be continued time slots).

It might be possible to extend the table reservation on Sundays, this depends on availability, and will be confirmed by our Team on the day.

Securing your booking

We are delighted to provisionally hold a booking date for you; however, please be advised that if we were to receive another enquiry during this time, we reserved the right to ask you for immediate confirmation in writing, or we may release the date due to popular demand. We do not allow separate bookings to sit together, you must purchase all tickets under one name to ensure you are sitting as a group

Deposit & payment terms

Your booking is only confirmed once we have received the agreed deposit pre-payment, which will be used towards your food and drinks on the date. The deposit is fully refundable up to 2 weeks prior to your booking date. On arrival, we will kindly ask for a card to act as a guarantee against our agreed minimum spend requirement. Should the minimum spend not be reach, the balance must be settled on the day.

Guest numbers & ordering

If you are pre-ordering any food, please confirm the final guest number at least 10 days before your booking date. We ask for payment upfront when pre-ordering, and this can be done either by visiting the venue, over the phone or by bank transfer (required 7 days in advance).

We do not allow separate bookings to sit together, you must purchase all tickets under one name to ensure you are sitting as a group.

CANCELLATIONS: If you must cancel and you are not able to attend on an alternative date, please let us know at least 2 weeks in advance. We will process a refund on request.

SERVICE CHARGE: We add a discretionary 12.5% service charge to your final food and drinks bill.

AGE RESTRICTION: We are an over 21 years old venue. You might be asked for an ID on arrival.

No guests younger than 21 years old will be allowed to order or consume any alcoholic drinks inside our premises. If so, we reserve our rights to cancel the reservation on the spot and no refunds will be processed.

SITTING: Due to the current restrictions in place, all our reservations are for sitting-down events. We are not able to provide or allow standing service until the restrictions are eased. It is not allowed to stand anywhere in the venue or to dance, people must stay at their allocated table unless going to the restrooms or leaving the premises.

SOCIAL DISTANCE RULES: We can accommodate bigger groups, however tables of 10 is the MAXIMUM we allow outside, inside still remains 6 to a table. All the tables will be socially distanced by 1-2 metres. Everyone must stay at their allocated table; it is not possible to exchange seats between the tables.

FACE MASK: You must always wear a mask on arrival and every time you leave your table, as for example when going to the restrooms or when leaving the premises. If you are exempt for medical reasons, please bring a certificate or pin with you.

TIMINGS & ARRIVAL: We ask everyone to arrive at least half an hour earlier to join the outdoors queue. Please have your tickets ready to show at the door (mobile tickets or emails confirmation are accepted, no printing is needed).

We will hold your table 30 minutes after your booking time. However, please note that your reservation or package deal will not be extended if you are running late.

If a group or individual is intoxicated on arrival, our Security Officers and Venue Managers have the right to refuse their entrance to the venue. No refunds will be processed.

CAKEAGE FEE: If you would like to bring in your own cake into our facilities you must pay a cakeage fee. The fee ranges for £28 for a cake for 1-6  people, £56 for a cake for 7-12 people. You must also fill in a liability form to ensure health and safety measures.

NON-SMOKING:  Smoking is strictly prohibited anywhere in or out of the venue. Electronic cigarettes are also prohibited anywhere in the venue including restrooms. The use of electronic cigarettes might activate the fire alarms, and, in that case, we must evacuate the venue, that means that your reservation will be shorten and we will not extend or reschedule the reservation or process a refund.

ILLEGAL SUSTANCES: HUCKSTER have a zero-tolerance drugs policy. If a group or an individual is actioning against these rules, or if is found intoxicated, our Security officers and Venue Manager have the right to ask the entire group to leave immediately. Tickets will not be rescheduled, and no refund will be processed.

IMPROPER BEHAVIOUR: If a group or an individual is actioning against any of the rules, our Security officers and Venue Manager have the right to ask the entire group to leave immediately. Tickets will not be rescheduled, and no refund will be processed.

LEAVING WITHOUT PAYING: If a group or individual leave the premise without  paying their bill for the food and beverage they consumed. We have the right to charge their bank card the amount owed.

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